{"id":19716,"date":"2020-03-24T01:21:21","date_gmt":"2020-03-24T01:21:21","guid":{"rendered":"https:\/\/marvel7077.wpengine.com\/?p=19716"},"modified":"2022-03-25T07:44:21","modified_gmt":"2022-03-25T07:44:21","slug":"create-remote-usability-tests-marvel","status":"publish","type":"post","link":"https:\/\/shopjessicabuckley.com\/blog\/create-remote-usability-tests-marvel\/","title":{"rendered":"How to Create Remote Usability Tests in Marvel"},"content":{"rendered":"<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">A couple of weeks ago we released a <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/marvel7077.wpengine.com\/launch-user-tests-directly-marvel-ios-app\/?utm_source=blog&amp;utm_medium=deeplink&amp;utm_campaign=PLG&amp;utm_term=%7Bdate%7D&amp;utm_content=user%20testing\">great update to our User Testing<\/a> feature that enabled anyone on your team to quickly start an in-person test session directly from their iOS device.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">If you mostly conduct remote user testing, moderated or unmoderated, don\u2019t worry we have you covered too!<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Remote testing is super simple to set up in Marvel, we'll take you through both how it works for you and the participant experience too.<\/p>\n<div id='gallery-1' class='gallery galleryid-19716 gallery-columns-1 gallery-size-full'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2132\" height=\"1600\" src=\"https:\/\/shopjessicabuckley.com\/wp-content\/uploads\/2020\/03\/UserTesting_Blogpost_1.png\" class=\"attachment-full size-full\" alt=\"Creating a goal based test\" srcset=\"https:\/\/shopjessicabuckley.com\/wp-content\/uploads\/2020\/03\/UserTesting_Blogpost_1.png 2132w, https:\/\/shopjessicabuckley.com\/wp-content\/uploads\/2020\/03\/UserTesting_Blogpost_1-600x450.png 600w, https:\/\/shopjessicabuckley.com\/wp-content\/uploads\/2020\/03\/UserTesting_Blogpost_1-768x576.png 768w, https:\/\/shopjessicabuckley.com\/wp-content\/uploads\/2020\/03\/UserTesting_Blogpost_1-1500x1126.png 1500w\" sizes=\"auto, (max-width: 2132px) 100vw, 2132px\" \/>\n\t\t\t<\/dt><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">How it works for you<\/h2>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">When you create a user test in Marvel, a unique URL is generated which you can share with your participants to take the test on any device.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">This makes it simple to send the link to remote participants in any format you choose, email, SMS, social media and even ad campaigns.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Once the participant finishes the test, you\u2019ll receive the screen recording of your prototype\/designs being used, plus voice and video reactions.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Simply click on the result in Marvel to playback the session and get additional details such as duration, misclick\/mistap rate, and goal completion.<\/p>\n<div id='gallery-2' class='gallery galleryid-19716 gallery-columns-1 gallery-size-full'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2132\" height=\"1600\" src=\"https:\/\/shopjessicabuckley.com\/wp-content\/uploads\/2020\/03\/UserTesting_Blogpost_2.png\" class=\"attachment-full size-full\" alt=\"Remote usability tests using Marvel\" srcset=\"https:\/\/shopjessicabuckley.com\/wp-content\/uploads\/2020\/03\/UserTesting_Blogpost_2.png 2132w, https:\/\/shopjessicabuckley.com\/wp-content\/uploads\/2020\/03\/UserTesting_Blogpost_2-600x450.png 600w, https:\/\/shopjessicabuckley.com\/wp-content\/uploads\/2020\/03\/UserTesting_Blogpost_2-768x576.png 768w, https:\/\/shopjessicabuckley.com\/wp-content\/uploads\/2020\/03\/UserTesting_Blogpost_2-1500x1126.png 1500w\" sizes=\"auto, (max-width: 2132px) 100vw, 2132px\" \/>\n\t\t\t<\/dt><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">How it works for the participant<\/h2>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Once your participant receives the link to your test, they can click or tap on it to start the session.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">If they are taking the session in a desktop browser, they\u2019ll be asked to put in their name and email address, then allow voice and video access to start the test.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Once they finish the test, they can either stop it themselves. For goal-based tests, it will automatically stop once the goal is reached.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">If the participant is taking the session on an iOS device, the link will redirect to the App Store to download Marvel. Once installed they\u2019ll be prompted to tap the link again to start. No registration is required.<\/p>\n<div id='gallery-3' class='gallery galleryid-19716 gallery-columns-1 gallery-size-full'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2132\" height=\"1600\" src=\"https:\/\/shopjessicabuckley.com\/wp-content\/uploads\/2020\/03\/UserTesting_Blogpost_3.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/shopjessicabuckley.com\/wp-content\/uploads\/2020\/03\/UserTesting_Blogpost_3.png 2132w, https:\/\/shopjessicabuckley.com\/wp-content\/uploads\/2020\/03\/UserTesting_Blogpost_3-600x450.png 600w, https:\/\/shopjessicabuckley.com\/wp-content\/uploads\/2020\/03\/UserTesting_Blogpost_3-768x576.png 768w, https:\/\/shopjessicabuckley.com\/wp-content\/uploads\/2020\/03\/UserTesting_Blogpost_3-1500x1126.png 1500w\" sizes=\"auto, (max-width: 2132px) 100vw, 2132px\" \/>\n\t\t\t<\/dt><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">Unmoderated testing in Marvel<\/h2>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">If you\u2019re not familiar with the term, unmoderated testing means that you\u2019re not monitoring the test whilst it takes place. That means the participant moves through your prototype on their own, without guidance in real-time.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Unmoderated testing is less time and resource-intensive for you and your team but it can be harder to get the answer to all of your questions without you there to ask.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">But! You can still get creative and ask questions, even if you aren\u2019t going to be there. For example, you can add designs to your prototype that ask a question at that moment and prompt the participant to answer and speak into the microphone.<\/p>\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">Moderated testing in Marvel<\/h2>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">If you need to ask questions and guide participants in real-time, Marvel User Testing works great with Zoom or Hangouts, which allow you to speak to the participant during the test.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">The beauty of <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/zoom.us\/\">Zoom<\/a> or <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/hangouts.google.com\/\">Google Hangouts<\/a> is that Marvel will continue to record the participant's screen, voice and video reactions during the test.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Simply send the link to your Marvel User Test first and once it\u2019s open start your moderated session using Zoom or Hangouts.<\/p>\n<div id='gallery-4' class='gallery galleryid-19716 gallery-columns-1 gallery-size-full'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1066\" height=\"800\" src=\"https:\/\/shopjessicabuckley.com\/wp-content\/uploads\/2020\/03\/remote-user-testing-with-zoom-moderated-2.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/shopjessicabuckley.com\/wp-content\/uploads\/2020\/03\/remote-user-testing-with-zoom-moderated-2.png 1066w, https:\/\/shopjessicabuckley.com\/wp-content\/uploads\/2020\/03\/remote-user-testing-with-zoom-moderated-2-600x450.png 600w, https:\/\/shopjessicabuckley.com\/wp-content\/uploads\/2020\/03\/remote-user-testing-with-zoom-moderated-2-768x576.png 768w\" sizes=\"auto, (max-width: 1066px) 100vw, 1066px\" \/>\n\t\t\t<\/dt><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">How to start a User Test in Marvel<\/h2>\n<ol class=\"pageWrap pageWrap--s list list--ordered marginBottom-l lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">\n<li>Create your User Test project (<a class=\"link link--blue fontWeight-4\"href=\"https:\/\/shopjessicabuckley.com\/user-test\/create?utm_source=blog&amp;utm_medium=deeplink&amp;utm_campaign=PLG&amp;utm_term=%7Bdate%7D&amp;utm_content=user%20testing\">click here<\/a>)<\/li>\n<li>Click \u2018Invite participants\u2019 and copy the link<\/li>\n<li>Share the link with your participants<\/li>\n<li>Review and analyse the results<\/li>\n<\/ol>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">There you have it! Remote unmoderated usability testing is great for quickly gathering results at scale, whereas moderated testing is best for research that requires that extra level of dept in the answers you receive, but is more time-intensive.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Go one step further and improve the quality of your unmoderated usability tests with video guides. Provide instructions and context in order to get rich and detailed feedback. <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/ballparkhq.com\/?utm_campaign=Ballpark%20SEO&amp;utm_source=marvelblog\" title=\"Find out more.\">Find out more.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A couple of weeks ago we released a great update to our User Testing feature that enabled anyone on your team to quickly start an in-person test session directly from their iOS device. If you mostly conduct remote user testing, moderated or unmoderated, don\u2019t worry we have you covered too! Remote testing is super simple to set up in Marvel,&#8230; <a class=\"link link--blue fontWeight-4\" href=\"https:\/\/shopjessicabuckley.com\/blog\/create-remote-usability-tests-marvel\/\">Read More &#65515;<\/a><\/p>\n","protected":false},"author":282,"featured_media":19742,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[429],"tags":[],"class_list":["post-19716","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-tips-and-tricks"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v15.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"Remote working can be difficult, but it doesn&#039;t have to be with usability testing. 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