{"id":17919,"date":"2019-07-11T18:38:05","date_gmt":"2019-07-11T17:38:05","guid":{"rendered":"https:\/\/marvel7077.wpengine.com\/?p=17919"},"modified":"2020-08-27T15:50:54","modified_gmt":"2020-08-27T14:50:54","slug":"user-testing-qa-marvels-ceo-murat-mutlu","status":"publish","type":"post","link":"https:\/\/shopjessicabuckley.com\/blog\/user-testing-qa-marvels-ceo-murat-mutlu\/","title":{"rendered":"User Testing Q&A with Marvel’s CEO Murat Mutlu"},"content":{"rendered":"

Recently we hosted a webinar, An Introduction to User Testing in Marvel,\u00a0<\/em>and received loads of great questions about how our new User Testing feature works and what's coming up in the roadmap.<\/p>\n

Read the full list below and learn more about User Testing in Marvel<\/a>.<\/p>\n

Setting up a Test
\n<\/strong><\/span>
\nCan you include follow up questions at the end of a test?<\/strong>
\nWe have included the ability to set a message once the test finishes which can be a question. We\u2019ll be adding some additional functionality around this in coming releases such as feedback submission.<\/p>\n

Is there a pre-screener before users are able to access the test and then based on the answers they may or may not be able to do the test?<\/strong>
\nThere is currently no way to ask a screener question before a test starts. However, you can set a welcome message before each test starts. One thing worth noting is that pre-screeners are often used because of the high cost of each video result on other platforms, as Marvel does not charge per test, you don\u2019t have to worry about the surprise costs of test results<\/p>\n

Can you add a scenario at the start to get the user in the right frame of mind?<\/strong>
\nYou could do this via the welcome message feature which allows you to enter text before the message starts<\/p>\n

Are there any plans to add more objectives and goals into a single test, rather than just a single goal per test? <\/strong>
\nYes, this is on our roadmap!<\/p>\n

Can we add a number of tasks for a user to complete?<\/strong>
\nThis is also on our roadmap!<\/p>\n

Is the audio recording during testing compulsory?<\/strong>
\nNo, they can reject the camera, however, we are going to provide you with the option of switching off recording for the entire project.<\/p>\n

Can you set the user demographics for the test? E.g. Age, Location, Gender, Income<\/strong>
\nIs it possible to upload and test prototype made in Axure or Just in mind? Would this be a possibility in future?<\/p>\n

Sharing with participants<\/strong><\/span><\/p>\n

Do participants need to download the app to be able to take the tests?<\/strong>
\nFor iPhone and iPad user tests, yes. If a user doesn\u2019t have the Marvel app installed, they will be prompted to install it before starting<\/p>\n

Does Marvel enable tests with a moderator?<\/strong>
\nAt the moment, Marvel provides the ability to conduct unmoderated tests, however, you can use Marvel in conjunction with Google Hangouts and Zoom meaning you would get the user test recording and moderate during the session.<\/p>\n

Will it be possible to user test a prototype that has been downloaded and therefore offline?<\/strong>
\nWhilst it is possible to go offline after the participant has started the test, they would need to be online to once it finishes so you can get the result.<\/p>\n

Do you inform the user beforehand that voice will be recorded during the test?<\/strong>
\nYes! There is a short onboarding flow to set up the camera and microphone.<\/p>\n

Can you tell us more about the recruitment feature? Is this hinting at a ready-made pool of testers to access?<\/strong>
\nWe use several partners to provide a pool of ready-made testers from around the world. You select the demographics and then we\u2019ll deliver the test link to those people. You can, of course, use your own testers too.<\/p>\n

Test Results<\/strong><\/span><\/p>\n

Is there a breakdown of the specific mistaps?<\/strong>
\nNot yet! This is on our roadmap.<\/p>\n

Are mistaps shown on the screen?<\/strong>
\nWe show indicators during the recording playback of each tap and click. Desktop test results also show mouse movement.<\/p>\n

Is translation available?<\/strong>
\nNot yet! This is on our roadmap.<\/p>\n

Is it possible to share the user test result videos with clients? E.g. share video via email, or download file.<\/strong>
\nEvery test result has a unique URL which you can share with clients (note: they will need to be collaborators in Marvel).<\/p>\n

Can we track gesture-based interactions i.e. pull downs, swipes etc, other than just taps?<\/strong>
\nNot yet! This is on our roadmap.<\/p>\n

Can you compare results against versions\/updates made following feedback?<\/strong>
\nThere\u2019s no interface to do this at the moment (like a split view etc) but you can open each test in a new tab and review stats.<\/p>\n

Pricing & Availability<\/strong><\/span><\/p>\n

Are tests done on a \u2018pay as you go\u2019 pricing structure?<\/strong>
\nNo. Our goal is to make it easy to run as many tests as you want so we<\/p>\n

When will it be ready to use?<\/strong>
\nNow! Get it touch<\/a> to add the User Testing trial to your account<\/p>\n","protected":false},"excerpt":{"rendered":"

Recently we hosted a webinar, An Introduction to User Testing in Marvel,\u00a0and received loads of great questions about how our new User Testing feature works and what’s coming up in the roadmap. Read the full list below and learn more about User Testing in Marvel. Setting up a Test Can you include follow up questions at the end of a… Read More ￫<\/a><\/p>\n","protected":false},"author":12,"featured_media":17921,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[492],"tags":[],"class_list":["post-17919","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-user-testing"],"acf":[],"yoast_head":"\n\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\n\n\n\n\t\n